Somewhat provocative post, but true.
One night while riding home, the engine cut out on me (loss of power in a few blips and then totally cut off). I coasted to a stop. No leaks, starter motor would crank but the engine wouldn't turn on.
Got it to a shop. Dealership claimed low battery voltage. Replaced battery. It would start but turn off within a minute. While it idled, there was knocking/noise from the engine that wasn't there previously. Oil levels looked fine.
Dealership removed oil drain plug and claimed "lots" of brass filings in the oil.
Dealership said my bike (2016 CB300F) was subject to a recall. Dealership claims they have no record of a repair. After I bought brand new, I took in for service but never any recall work (crankshaft recall). I bought this bike in 2017, so the recall work should have been done before I got it. Anyhow, according to the dealer, Honda says the recall work was already done. Dealer says they don't have any record of the recall work. Dealer says Honda won't pay, and now it's up to me.
I don't understand. If the recall work was done, I shouldn't have this problem (or the recall was done incorrectly). If the recall work wasn't done, Honda should be on the hook.
In my estimation, my bike is worth no more than 3K USD. The service to fix will likely be 2K. I love my bike but cannot find it in me to pay this 2K. Perhaps I should take the dealer to court to pay? Perhaps I should just pay it and get back on the road? This seems utterly baffling to me.
Any gurus out there have any advice? I have taken this bike to only that dealership for all service although I have done plenty of oil change and chain maintenance on my own.
One night while riding home, the engine cut out on me (loss of power in a few blips and then totally cut off). I coasted to a stop. No leaks, starter motor would crank but the engine wouldn't turn on.
Got it to a shop. Dealership claimed low battery voltage. Replaced battery. It would start but turn off within a minute. While it idled, there was knocking/noise from the engine that wasn't there previously. Oil levels looked fine.
Dealership removed oil drain plug and claimed "lots" of brass filings in the oil.
Dealership said my bike (2016 CB300F) was subject to a recall. Dealership claims they have no record of a repair. After I bought brand new, I took in for service but never any recall work (crankshaft recall). I bought this bike in 2017, so the recall work should have been done before I got it. Anyhow, according to the dealer, Honda says the recall work was already done. Dealer says they don't have any record of the recall work. Dealer says Honda won't pay, and now it's up to me.
I don't understand. If the recall work was done, I shouldn't have this problem (or the recall was done incorrectly). If the recall work wasn't done, Honda should be on the hook.
In my estimation, my bike is worth no more than 3K USD. The service to fix will likely be 2K. I love my bike but cannot find it in me to pay this 2K. Perhaps I should take the dealer to court to pay? Perhaps I should just pay it and get back on the road? This seems utterly baffling to me.
Any gurus out there have any advice? I have taken this bike to only that dealership for all service although I have done plenty of oil change and chain maintenance on my own.